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API Documentation

Introduction
API Architecture
API Entities

Analytics

POST
Get Metrics
GET
Get Aggregated Stats

Prospects

GET
List All Prospects
POST
Create a New Prospect
GET
Get a Specific Prospect by ID
PUT
Update a Specific Prospect by ID
DEL
Delete a Specific Prospect by ID

Agents

GET
List All AI Agents
POST
Create a New AI Agent
GET
Get a Specific AI Agent by ID
PUT
Update a Specific AI Agent by ID
DEL
Delete a Specific AI Agent by ID

VoiceModels

GET
Get list of voices available for calls

Hive

GET
List All Hives
POST
Create a New Hive
GET
Get a Specific Hive by ID
PUT
Update a Specific Hive by ID
DEL
Delete a Specific Hive by ID

HiveAgentLink

POST
Create a Link Between a Hive and an Agent
DEL
Delete a Link Between a Hive and an Agent
GET
List All Hives Linked to a Specific Agent
GET
List All Agents Linked to a Specific Hive

Actions

GET
List All Actions Under the User's Organization
POST
Create a New Action
GET
Get a Specific Action by ID
PUT
Update a Specific Action by ID
DEL
Delete a Specific Action by ID

ActionAgentLink

POST
Create a Link Between an Action and an Agent
DEL
Delete a Link Between an Action and an Agent
GET
List All Actions Linked to a Specific Agent

Products

GET
List All Products
POST
Create a New Product
GET
Get a Specific Product by ID
PUT
Update a Specific Product by ID
DEL
Delete a Specific Product by ID
GET
List All Agents Linked to a Specific Product

Conversations

GET
List All Conversations
POST
Create a New Conversation
GET
Get a Specific Conversation by ID
PUT
Update a Specific Conversation by ID
DEL
Delete a Specific Conversation by ID
POST
Add Feedback to a Specific Conversation

ConversationProspectLink

POST
Create a link between a conversation and a prospect
DEL
Delete a link between a conversation and a prospect
GET
List all conversations linked to a specific prospect

Files

POST
Upload Files
DEL
Delete Files

Data Plane

POST
Create Connection
GET
Get Audio Stream XML For Plivo

Health

GET
Heart Beat Check For Trata Backend

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API Architecture API Entities Change Log

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